Penrose Car Dealers - Used Car Dealers Auckland

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Google Rating

4.4

MotorCo

4.4

Yudai Noguchi

02:58 13 Sep 19

Purchasing a car from MotorCo Penrose has been amazing. Eric and Steve have been really helpful and patient. They have fixed all the concerns that I raised. They are super professional and understand how the cars (expensive assets) should be delivered to the people. Highly recommended.read more

Leah Hocken

00:53 10 Sep 19

We came in purely to have a browse and see if we liked an audi that we spotted on the website. We were helped by Ross and he was fantastic, informative and there was absolutely no pressure at all to buy. The service was so good, we actually did end up buying our vehicle here. The process was simple and smooth and Ross made this totally stress free. We love our new car and would reccomend MotorCo to any other prospective buyers. Thanks team!read more

Jared Fabe

07:23 09 Sep 19

Excellent customer experience, would really recommend MotorCo to anyone who is looking to get a car. They made everything really easy and were very helpful throughout the whole process. Thanks to Ross and Simi who did a wonderful job in helping everything fall into place. Very happy with the new ride, 10/10 experience.read more

Jared Fabe

07:23 09 Sep 19

Sammy Goris

01:57 25 Aug 19

I purchased my 2007 Lexus IS 350 from MotorCo last year October. Overall, I have been very happy with MotorCo, especially their after-sales service. Read below for more details.My first impressions weren't so great. I came in and was told someone would tend to me soon, but I was waiting for about 30 minutes before someone spoke to me, as all the sales staff 'assumed' I had been spoken to already. Their communication was average as well, poor at times, when trying to contact my salesperson there. Anyway, I eventually saw the car I was after, had a good test drive and solid look through, and I really liked it. The price was also reasonable too. We did the usual negotiation, but I didn't give a ridiculous offer, because I respected the price they had set and it was reasonable, especially compared to the market value of the car.I wanted this particular model because it had the Mark Levinson Audio package and the Radar Cruise Control, which are both very rare on this model. However, the dashboard was in very poor condition. MotorCo said they would do their best to try and fix up the damage but said they couldn't promise much of an improvement. Anyway, I get a call a few days later, and they said the dashboard couldn't really be improved much, infact was worse in some areas, so they ended up replacing my entire dashboard with a completely different dashboard that was second-hand, but in great condition, and all for free! Dashboards are expensive, and the labour and work required to replace them is alot, so I really appreciated that.After a week or so of owning the car I realised the infotainment unit was playing up. I know a lot of dealers are very skeptical about getting involved in fixing bugs, especially in the electronics, and they usually say 'you bought it as is, it's your fault' (have had this experience with many other dealers). But I spoke to MotorCo, and they handed me off to their auto-electrical contractors, and they swapped out the headunit in my car for another properly working one. I was so happy. They said, we'll sort the other car out, we just want your one working properly again.Now, about 9 months later, the touchscreen broke on my headunit. This is a common fault, and I was going to try and fix it myself as I doubted that MotorCo would fix it, especially as this now about 9 months after purchasing! But I thought maybe I'll get in touch with them and see. And they took me to another contractor of theirs and they fixed (I think they actually replaced the screen itself) and they did it free of charge.I was just so impressed with the fact that they covered it. 11 months on now, and I'm very happy with the car, it has been solid and reliable (bar the electronic issues, which are all fixed), and they have been very reasonable and helpful.read more

harnek khera

07:10 22 Aug 19

Really happy after buying car from motor co Treated really well Awesome customer service by ROSS And finance manager SIMIread more

Gayle Stanners

09:12 18 Aug 19

We received excellent service from Alan and would thoroughly recommend using his services if you are looking to purchase a great car. Alan was most helpful and professional , and kept us fully informed throughout the process. Thanks Alan.read more

Rinal Pateljelsy

08:58 14 Aug 19

👍 Excellent customer service. Very good team support. 👍Highly recommend MotorCo to buy a best car with best deal. Thank you very much Ross to provide us detailed knowledge of the car and Thank you very much Simi to help us to get the finance easily under the one roof. We are very happy with the car. 🤩read more

Rinal Patel

08:58 14 Aug 19

Robbie Collins

04:01 17 Jul 19

Had a great experience with purchasing a car. I came into see a car yesterday and one day later I’m leaving in it. Amazing costumer service and amazing people. Highly recommend getting a car with them.read more

kahu Burns

02:48 21 Jun 19

Best experience we’ve had with purchasing a vehicle. Rashida was incredibly helpful and concise with documentation. Talked us through every aspect which helped us understand insurances etc. Caleb was an awesome point of call. Easy to talk to and welcoming. He went above and beyond expectation! We will definitely be back when we need to purchase a new vehicle!read more

sayed faqeeri

07:44 14 Jun 19

Ross is a very respectful person even though my English wasn't very good. He is a very good dealer and an amazing guy. I will definitely come back in the future for more cars!!!!If anyone is buying a car from this company, the must ask to talk to Ross.read more

Talitha Peni

05:30 01 Jun 19

Had the pleasure of meeting the wonderful team at motor co. We had Caleb as our guide. Really great guy with awesome knowledge about cars. We will defs not hesitate to get in touch again. Thanks Caleb!!read more

Jeremy Lawson

00:40 31 May 19

A very positive buying experience. I'm based in Wellington & bought the vehicle based on a chat on the phone and an AA check. MotorCo arranged freight at a good price. Great service & a very tidy vehicle.read more

Raina

06:02 30 May 19

Perfect customer service! Thorough presentation and overall service. Completed the test drive, trade-in, paperwork, car maintenance and sale with ease. All within a few hours.Thanks Eric Zhao!The perfect car sales representative! Highly Recommended!read more

Rochelle Turner

01:23 30 May 19

Really nice dealership, vehicles all well presented and fairly priced. Caleb was most helpful and particular about following correct process re: test driving and being content to continue through to the next step. Would recommend contacting Caleb if your looking for a new ride 😉read more

ashreena alli

00:32 30 May 19

thank you very much Eric for your sales and service . i would recommend Eric for any assistance.. big thanks againread more

Banshee885

04:09 24 May 19

Ross at motorco was a huge help, not pushy at all, very very happy with my purchase. Super impress with the quality of the vehicle before I picked it up, met all my requests without an issue. Would do business again. Cheers,Dale.read more

Allan Allanigue

18:10 22 May 19

Happy with the service.Caleb and Simi really helped us to get the car we want. two thumbs upread more

Sunny Bristowe

02:52 18 May 19

Awesome customer service! Dealt with Jason Hine regarding purchasing a vehicle and he made sure I got a very good deal given my wants and needs presented. Also had excellent communication in terms of sorting out when I can pick up my vehicle once purchased. Great Stuff!! Cheers Jason!read more

Allan Allanigue

02:02 18 May 19

Quick and Happy with the service.Caleb and Simi really helped us to get the car we want. two thumbs upread more

Ric Ferrancullo

00:43 18 May 19

Great service. Very accomodating. Just got a car from them and gifted me a full tank! Recommended!read more

Jill Jury

01:25 17 May 19

Jason Hine gave us excellent service at Motorco Great South Road. He was honest from the start, which we liked. Thank you very much Jason for assisting us to find us the perfect family car!read more

Kristen Epp

00:10 17 May 19

We came in yesterday and were looked after by Jason Hine, we were happy with the service that we received. 24 hours later our new car is ready to be collected, speedy service and confidence in buying from here. We would recommend buying from Motorco based on our experience.read more

mandeep dhaliwal

20:40 11 Apr 19

Awesome experience with MotorCo Penrose, Thank you Jason for being there to help us, huge thanks to simi for your customer service and support. No hassle, no stress, very friendly service. Great job👍read more

Tim Black

22:16 24 Mar 19

All I can say is that they were very helpful, the process was stressless and may I add they have a great variety to choose from. Thank you so much Motorco, James and a HUGE thank you to Simi for your awesome service. Somebody please give her a hug and a pay rise 😇read more

Wezley

08:41 07 Mar 19

I had a look around at a few other places before heading in to Motoroco, and my only regret is that I didn't go there first. I ended up purchasing a beautiful newer model BMW at a good price, and had everything taken care of in a very short amount of time. I'd definitely recommend Motorco if you're wanting a reliable, affordable vehicle.read more

Paula McMullen

10:14 21 Feb 19

I went with my nephew when he purchased a car. We had been to at least 10 dealerships that day. We were treated with respect and the dealer gave us excellent advice and service. Shame there isn't a 10 star buttonread more

Santana Maria

00:29 11 Feb 19

Thank you Simi, Rashida & Eric for being lovely to my grand dad and I. 5 Stars Because they will do everything to make sure everything works out for you. I love the car & it runs smoothlyread more

Flash Bollard

03:34 18 Jan 19

Andrew and the team at Motor Co Penrose were Magnificent. We bought an Audi from Andrew who has the best customer service you can imagine, super knowledgable about cars and just an all round top guy. We are so happy with the experience and the car.Thank you!!! L & P.read more

junior passi

00:23 03 Jul 18

Greatest service me and my partner received during the process of getting my partner her very first car. Raglan (sorry if I got the name wrong) was a great help from the beginning of the process. Simi was also a big help through the whole process right up till we got the car she talked us through everything wasn't pushy what so ever but laid out great options for us and made the process very stress free! I would highly recommend her to anyone! Thank you again Motorco for helping myself and my partner purchase her first car!read more

sg minchin

07:12 29 Jun 18

Rely happy with van all good will be happy same whaned to buy this van but to late for him.. on same day ather van soldread more

Michael Wala

20:58 28 Jun 18

Tevy and Simi where great to deal with and made the process easy. Got the car that I wanted at a reasonable price with a few extras from there selection of stereos, racks etc. I would definitely recommend the team at Motor co to friends and familyread more

Thomas Fairweather

04:12 12 May 18

Highly recommend going to Motorco to buy your car. Great team and friendly staff. Good clean range of cars for quality prices. 10/10 would buy from there againread more

Amber Zhang

10:44 05 Apr 18

Great buying experience. Bought the car 2 weeks ago and love it. Very friendly and helpful staff, prompt response for any questions I have. They have a great range of cars and they are professional in each process. More importantly, they care about customer experience no matter before or after purchase. High recommend.read more

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Thousands of Customers Behind Our Success.

Quality vehicles, great customer service and positive customer feedback is what is important to us.

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Great service! Got my car a couple of weeks back and absolutely love it.

A few minor issues with it in the yard but they were happy to fix these and were so prompt in getting it done! Great people to deal with, especially Cheree and made the whole sale so easy! Thanks guys!

Anouska Litherland

The whole team at Motor Co were friendly, knowledgeable and easy to approach.

Massive thanks to Jordan for getting me into the car i wanted for an amazing price, I really appreciate everything you did to get the deal done. I couldn’t be happier with the car i purchased and would highly recommend Jordan and the entire team at Motor Co if you’re looking at purchasing a car.

Jeremy Houghton

Great team of guys, no high pressure selling and very professional people.

We are very happy with the purchase of 2.5gt Nissan Skyline at a better buy than Napier where we live.
Same fuel economy as our old 2.L Mitsubishi but with tons more power!
Many thanks !!!

Alan Young

These guys are top notch!

Simi went above and beyond to make sure I purchased the right I was most comfortable with. She took extra care since it was a surprise birthday gift for my wife. She gave me suggestions and advice with finance options, but was in no way pushy what-so-ever. After I decided on the option the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Motorco (Simi in particular) to anyone who is looking for a new or used vehicle.

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The whole team at Motor Co were friendly

, knowledgeable and easy to approach. Massive thanks to Jordan for getting me into the car i wanted for an amazing price, I really appreciate everything you did to get the deal done. I couldn’t be happier with the car i purchased and would highly recommend Jordan and the entire team at Motor Co if you’re looking at purchasing a car.

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Thousands of Customers Behind Our Success.

Great service! Got my car a couple of weeks back and absolutely love it.

Anouska Litherland

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